If you have a complaint, please contact us, so we can put it right.

You will need to provide your full details, if you're a Directory/Online customer, you will also need to include your date of birth.

Call:       0333 777 8247#

Email:    complaints@next.co.uk

Write:    Next Retail Ltd
              Gedding Road
              Leicester
              LE5 5DW

Please note, complaints by email should only be directed to the above e-mail address, to ensure they are dealt with as quickly as possible. Any complaints, directed to any individual's email address, may not be handled as promptly.

To view our Credit Services Complaints Procedure, please click here.